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Frequently Asked Questions

Find what you need in our searchable FAQ. e.g. typing print will find FAQs about how to print from your device at Ara.

How do I print from my own device?

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Click on https://mobileprint.ara.ac.nz and follow the online prompts or click on our guide to Mobile Printing at Ara for the full instructions.
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How do I top up my print credit?

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Go to https://printfunds.ara.ac.nz and follow the prompts or click on this TechAssist link about Ara Printing Online Top-Up for the full instructions.

 

On City campus, Madras Street on the ground floor of the Rakaia Centre, you can also pay cash at the Student Finance Office to top up your print credit.

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How can I find peer-reviewed journal articles for my topic?

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To find peer-reviewed articles:

  • go to Library Search 
  • enter your keywords in the search box. Use parentheses for terms around or . For example (australia or zealand) finds articles mentioning either of these locations. Use speech marks where you are looking for words in a specific order e.g. "access to health", "quality of life", "prostate cancer", etc.
  • change "Everything" to "Journal articles"
  • click the Search button.
  • In the right column tick next to Peer-reviewed journals and Apply filters
  • Select the Publication Date if you need up-to-date articles e.g. Select 2015-2025 and Refine.
  • To retain the peer-reviewed and date of publication filters for your next search click on Remember all filters.

Here is an example for a search for peer-reviewed New Zealand or Australia  articles on barriers to access to health which you can modify with your own keywords. Note that this method will search across most of the Ara databases at the same time. Make sure peer-reviewed and the date of publication shown in Years still shows to the right of your results to be sure your results are up-to-date and peer-reviewed.

See also our FAQ called How do I search a database like CINAHL or Proquest Central?

 

 

APA Referencing tip: If you click on the citation icon (it looks like speech marks) you can see the APA reference for any article in Library Search. Click on Copy citation to clipboard to copy and paste the citation into your reference list. Important: Always check your citation against the relevant section in the Ara APA Referencing Guide. 

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How can I edit my PDF for free?

205 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 27, 2025   

There are two PDF software applications available on Ara computers:

 

Foxit Reader, which allows you to view, print, annotate, or sign PDFs.

 

PDF24, which can organise PDF pages (split, rotate, remove, rearrange pages), convert to different formats, extract images, annotate, perform OCR, redact / blacken parts for privacy and many others.

 

Both applications are free, so you can also download and install them on your personal device if you wish.

If you need Adobe to do more complex edits in your PDF see our FAQ Do students have access to Adobe software at Ara?

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Where do I find Clinical Key? I have already registered and set up my Ara Clinical Key password

149 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 22, 2025   

If you have already registered at Ara and set up your Ara Clinical Key password then you can access Clinical Key at the link in our Databases A-Z  Before you click this link make sure you have cleared your browsing data (Ctrl, Shift Delete keys on your keyboard are the shortcut to clear your browsing data on a PC, Cmd, Shift, Delete keys on an Apple computer). 

If you are still not successful then try:

  • accessing Clinical Key from Databases A-Z  in a NewInPrivate window in Edge browser or NewIncognito Window in Chrome browser. (Look for the three dots in the top right corner of your browser to access NewInPrivate window in Edge)

           

  • accessing Clinical Key on an Ara computer via  MyAra / Library Search / Databases A-Z  / Clinical Key for Students. If that is successful on an Ara computer, then restart your personal device and do the same i.e. go to My Ara / Library Search / Databases A-Z / Clinical Key for Students.
  • If you are still not successful email tina.verschoor@ara.ac.nz
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How do I search a database like CINAHL or Proquest Central?

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Let's start with your research question e.g. What are women's experiences of maternity care in Australia and New Zealand.

Use Library Search to:

  • get an overview of what might be in the databases
  • help you select the best databases to search later.
  • build up search terms /concepts that will be useful in your subsequent database searches

Search strategy tips include:

  • Put speech marks around phrases e.g. “maternity care” and “antenatal care” 
  • Change "Everything" to  “Journal articles” which activates a search across most of the Ara databases.
  • Use the filters in the right-hand column, including 
    • Peer-reviewed journals for authoritative articles checked by experts in the field of study and
    • Publication date to choose a date range spanning the last 10 years e.g.

Click here to see an example of the results of the above search. 

A simpler search in Semantic Scholar, a recommended AI research tool, may also find useful articles from authoritative sources.  Note, if Semantic Scholar does not link to full text of the article then copy the title of the journal article into Library Search to get the full text or email library@ara.ac.nz with the article details for help to access it. 

After searching Library Search and Semantic Scholar you will have a useful list of terms sorted into key concepts. See this template example of how to separate your terms for each concept to be searched in your database.

Now we visit the Articles / Databases page of the Subject Guide related to your topic.  For the sample question I will use the Articles/Databases page of the Midwifery Subject Guide

Here we can see the recommended databases for this subject area as below. Generally, the most useful databases for the subject are listed first. In this case it is CINAHL Ultimate and Proquest Central.

Searching CINAHL Ultimate

We will start our database searching in CINAHL Ultimate.

Choose the Advanced Search when you first open CINAHL.

Search tips:

  • Use speech marks around any phrases or words you need to appear side-by-side e.g. "maternity care" "obstetric care" "antenatal care"
  • Use "or" to broaden your search to any of your selected terms e.g. "maternity care" or "obstetric care" or "antenatal care"
  • Think of other words that mean the same as your keyword. These describe one concept of your search strategy.. e.g. experiences or perceptions or attitudes or views
  • Only use one concept per line in the search strategy.
  • You can just use Zealand or phrase search on "New Zealand" to avoid finding loads of articles just because the word "new" was separately sitting in your search strategy.
  • Tick English language to rule out other languages you can't read.
  • Tick Peer Reviewed for authoritative articles that have been checked by experts in the subject.
  • Tick the appropriate date range. This is commonly the Past 5 years or the Past 10 years to ensure your results up-to-date but check with your tutor if you are unsure.

Your search strategy may look something like below:

Below is an example of one of the results for my topic and I can:

  • Click the PDF Full Text icon to download the article.
  • Click Cite to find the APA 7th reference.
  • Click Share to email the PDF and APA reference to myself (Highly recommended to keep track of all your articles)

Searching Proquest Central database

As in CINAHL remember to:

  • Choose Advanced search
  • Keep similar terms for a concept in the one line
  • use speech marks around any key phrases
  • tick peer-reviewed if scholarly and authoritative articles are needed
  • choose your Publication date if needing up-to-date information

As in CINAHL you can:

  • Click on Full text PDF to download the article
  • Click on the speech mark icon to get the APA reference
  • Click the Email icon to email the APA reference and PDF to yourself (Highly recommended)

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Can you help me find books on the theories of Erik Erikson, Jean Piaget and Abraham Maslow, particularly in relation to human lifespan and development?

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The following books are useful to find about the theories of Maslow, Piaget, Erikson and others in relation to human lifespan and development.

Berk, L. E. (2023). Development through the lifespan (7th ed.). Sage Publications. [In High Use collection, 3 day loan]

Claiborne, L. B., et aL. (2014). Human development : family, place, culture (2e.). McGraw-Hill Education, Higher Education. [In High Use Collection, 3 day loan; also Ebook option]

Hoffnung, M. (2023). Lifespan development (5th Australasian ed.). John Wiley & Sons Australia, Ltd. [In High Use Collection, 3 day loan; also Ebook option]

 

 

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How do I do an APA reference for a chapter in a book?

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See the section in the APA 7th guide on Book Chapters. Here is a summary of the layout.

And here is an example:

Gordon, C. J. (2017). Fostering sleep. In J. Crisp, C. Douglas, G. Rebeiro, & D. Waters (Eds.), Potter and Perry’s fundamentals of nursing (5th ed., pp. 988-1015). Elsevier Australia.

 

The intext citation could look like:

Narrative style within the sentence:    Gordon (2017) stated ...

or

Parenthetical style at the end of the sentence: (Gordon, 2017).

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I need articles from primary sources. What is the difference between primary and secondary sources?

134 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 02, 2025   

Find out the difference between primary and secondary sources in Types of Research page of the Research Subject guide or read the following guides:

In summary primary sources are original materials created during the time period studied. In general the authors of the article have actually carried out the study with a group of participants. Primary research includes:

  • original research articles
  • historical documents like letters, diaries etc.
  • artworks
  • interviews
  • surveys

Secondary sources usually summarise original research work. Examples of secondary sources include:

  • literature reviews
  • books

 

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Where are the Learning Services Study Smart resources?

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Find the Learning Services Study Smart resources in My Ara.  Some of the popular ones are also linked below:

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Where can I find the latest APA Referencing Guide?

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Click this link to the latest APA 7th Referencing Guide. If you just need a few examples of APA then see the Quick APA 7th Referencing Guide and the Quick APA 7th Referencing Guide For Nursing. You can also purchase a hard copy of this guide at the Library's information desk at both the Madras St Campus, Christchurch and Timaru Campus.
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When are the Quick Questions Drop In sessions for Learning Services support at Christchurch City campus?

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Find here the timetable for Learning Services Quick Questions at Christchurch City campus.

At Quick Questions ask us about: 

  • getting set up to study,
  • managing your study and your time,
  • planning and writing assessments,
  • APA referencing,
  • preparing for exams and tests,
  • managing online learning
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How do I combine two or more pdfs for free?

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Go to Combine PDF – Online PDF Combiner and combine your PDFs there. This is a free service and requires no registering or logins.
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What AI tools could I use for my assignment?

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When considering using AI to help you with your assignment always check with your tutor first. If using AI is approved for use in your assignment see the AI for Research tab of the Academic Integrity and AI subject guide to find about some  AI research tools commonly used in education today.
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How do I get Microsoft Office 365 including Word, Powerpoint and Excel on my own device for free?

126 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 26, 2025   

Find the Techassist guide to installing Microsoft Office 365 on your own device.

All Ara Students and Staff, get Office 365 free of charge. This includes:

  • Word
  • Excel
  • PowerPoint
  • OneNote
  • Outlook
  • Sway
  • OneDrive

And more!

You are also able to download and install a copy of MS Office on up to 5 personal devices. This can be accessed by signing into your Student Email on My Ara at: https://myara.ara.ac.nz 

Sign in with your student email and account password, click on the Student Email tile, followed by the blue Outlook button in the top right of the window.

When in your student email, you can access Office 365 applications by clicking on the top left square icon, or the word “Office 365”.

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What is a peer-reviewed article?

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Read this guide which explains what a peer-reviewed article is.
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Where can I find information on using the TEEL method of writing paragraphs?

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Read this guide on paragraphs which covers how to write a topic sentence by apply the TEEL model - Topic sentence, Explain ideas, Examples.

You may also be interested in the following related FAQs:

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How do I access an O'Reilly ebook?

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Access O'Reilly ebooks from the A-Z Databases
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How do I do the APA referencing for the Privacy Act 2020 which says it was updated in 2025?

112 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 23, 2025   

Follow the standard referencing example in the Ara APA guide when referencing Acts. The commencement date is the important part of the reference for Acts and not their subsequent edits.

Therefore, for the Privacy Act as featured below, the referencing would be:

Privacy Act 2020, No.31. (2020). https://www.legislation.govt.nz/act/public/2020/0031/latest/LMS23223.html

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Where can I search for library books?

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Click this link to Library Search to find library books, journals and journal articles on your topic.
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