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Frequently Asked Questions

Find what you need in our searchable FAQ. e.g. typing print will find FAQs about how to print from your device at Ara.

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How can I find peer-reviewed journal articles for my topic?

23 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 02, 2025   

To find peer-reviewed articles:

  • go to Library Search 
  • enter your keywords in the search box
  • change "Everything" to "Journal articles"
  • click the Search button.
  • In the right column tick next to Peer-reviewed journals and Apply filters
  • Select the Publication Date if you need up-to-date articles e.g. Select 2015-2025 and Refine.

​Here is an example for a search for peer-reviewed New Zealand  articles on patient privacy and nursing which you can modify with your own keywords and date range with journal articles, peer-reviewed and date range already selected. Note that this method will search across most of the Ara databases at the same time. See our How do I guides for more tips on using Library resources.

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How do I top up my print credit?

20 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 27, 2025   

Click on this TechAssist link about Ara Printing Online Top-Up to find how to add credit to your printing account.
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How do I combine two or more pdfs for free?

16 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 03, 2025   

Go to Combine PDF – Online PDF Combiner and combine your PDFs there. This is a free service and requires no registering or logins.
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Where can I find the latest APA Referencing Guide?

8 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 01, 2025   

Click this link to the latest APA 7th Referencing Guide. If you just need a few examples of APA then see the Quick APA 7th Referencing Guide and the Quick APA 7th Referencing Guide For Nursing.
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Where are the Learning Services Study Smart resources?

7 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 02, 2025   

Find the Learning Services Study Smart resources in My Ara.  Some of the popular ones are also linked below:

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Where can I search for library books?

7 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 26, 2025   

Click this link to Library Search to find library books, journals and journal articles on your topic.
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Where can I find information on using the TEEL method of writing paragraphs?

4 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 01, 2025   

Read this guide on paragraphs which covers how to write a topic sentence by apply the TEEL model - Topic sentence, Explain ideas, Examples.
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How can I contact the Library?

4 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 26, 2025   

Click on this link to the Contact Us page for the Library
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What is a peer-reviewed article?

3 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 01, 2025   

Read this guide which explains what a peer-reviewed article is.
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How can I ring ICT Service Desk from a free phone number?

3 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 27, 2025   

You can ring ICT Service Desk for free from 0800 24 24 76 and ask to be put through to the ICT Service Desk.
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Where do I find Clinical Key? I have already registered and set up my Ara Clinical Key password

3 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 27, 2025   

If you have already registered at Ara and set up your Ara Clinical Key password then you can access Clinical Key at the link in our Databases A-Z  Before you click this link make sure you have cleared your browsing data (Ctrl, Shift Delete keys on your keyboard are the shortcut to clear your browsing data on a PC, Cmd, Shift, Delete keys on an Apple computer).

If you are still not successful then try

  • accessing Clinical Key from Databases A-Z  in a different browser e.g Chrome, Edge, Firefox. 
  • accessing Clinical Key on an Ara computer via  MyAra / Library Search / Databases A-Z  
  • If you are still not successful email tina.verschoor@ara.ac.nz
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Do you have instructions for how to access eTV the database of videos?

2 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 01, 2025   

Read this eTV: a guide for students to find how to access this resource which captures most of the content aired on New Zealand Television.
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